So I was using a prescription strength cream and taking Allegra and Nasocort to combat the symptoms. I have suffered from Allergic reactions and flare-ups directly due to these make-up wipes. Johnson & Johnson Consumer Inc. (JJCI) is voluntarily recalling all lots of five NEUTROGENA and AVEENO aerosol sunscreen product lines to the consumer level. They are red and inflamed. I used these religiously because they seem to be the wipes with the most moisture which I prefer before I cleanse. I used the makeup remover product which cost a great deal of redness to my face a few months ago I slowly started reintroducing the products again except for the wipes as they were more expensive brands. I stopped buying the product after each use I received a rash! It hurt for days. Rash and itch continued down my face, continued using wipes. Very embarrassing. Thanks. I thought it was because I was having some skin issues (dry skin) but turns out I was right. Snopes and the Snopes.com logo are registered service marks of Snopes.com. We contacted Neutrogena to ask about rumor involving Makeup Remover Cleansing Towelettes, but have not yet received a response. I just used them two days ago and under my eye is burned and sore, its been hurting for 2 days now its so painful. The case alleges Neutrogena was not only aware of reports that its makeup removers were causing harmful skin reactions but sought information directly from users who said theyd had bad experiences with the products. Please add me to this lawsuit. We searched for corroborating information indicating that Neutrogena Makeup Remover Cleansing Towelettes are causing a high number of allergic reactions, but were unable to turn up anything relating to that particular product. Designed with the earth in mind, these wipes are made with 100% plant-based fibers and biodegrade in 35 days in home compost. I have small bumps all over my eyelids and just saw the dermatologist last week who said it may be an allergy, so now I have an appointment with an allergist to find out what cosmetic product could be causing this. I noticed irritation the burning sensation and redness from the product when removing my makeup! Terms and Conditions. Please add me! Please add me. Also I hace pictures of it! Please add. Please add me as well. Wow I had a bad reaction and my daughter didnt. Bumps and Hives. Experienced irritation and burning sensation on face. After that I threw it away. If the latter has happened to you, you can surely relate to a Facebook post that recently went viral. I have used these twice- the first time I had burning around my eyes so I thought I had wiped too hard the second time I was very gentle and they still burned and caused my skin to be red and puffy. Potts is represented by John J. Nelson of Finkelstein & Krinsk LLP. Please add meI thought this was supposed to happen then I realized it was wrong nothing should burn like that did!!! I was burned by using these, after a while I figured that it was burning me, and I threw them away. I decided to give them another try- get my skin is a little older, my diet is different, maybe Ill be fine. Withdrawals, & I make my own products now. I thought it was just my skin being sensitive! Top Class Actionss website and social media posts use affiliate links. Used these wipes in morning and evening for about a week before upper eye lid became red, swelled, very small bumps, extremely itchy. I recently purchased the grapefruit wipes and on the first use my skin started burning intensely, especially around my eyes. Please add me, I thought it was just a reaction with my complexion. Need sunscreen that's better suited for on-the-go? https://topclassactions.com/wp-admin/admin-ajax.php, Neutrogena Class Action Lawsuit Says Cleansing Towelettes Cause Burns, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review. Add me too please. Please add me. Consumers may contact the JJCI Consumer Care Center 24/7 with questions or to request a refund by calling 1-800-458-1673. Please add my name to the list. The Neutrogena Facial Cleanser Class Action Lawsuit is Jaimie Potts v. Neutrogena Corporation, et al., Case No. Please add. Furthermore, reactions to any substance used in skincare products can be highly personal, and a substance that irritates the skin of one individual can potentially be tolerated by a majority without incident. The Neutrogena claims are similar to 2016 rumors about baby wipes, and as with similar rumors about baby diapers and wipes, it is virtually impossible to attribute any single reported reaction to a single topical product used on anyone's skin, infant or adult. The ingredients list is not very much different from products made by competitors, such asAveenoor Olay. For now, its best to sit tight and check back with ClassAction.org for updates. Your membership is the foundation of our sustainability and resilience. I am going to my dermatologist because nothing is helping it. Great for acne-prone skin: Neutrogena is best known for solving acne . Neutrogena Makeup Remover Cleansing Towelettes are causing a number of severe allergic reactions. i use this product from walgreens and that Neutrogena burn my skin so back and I had facial disfigurement my face so bad looking, Please add me I bought this for my daughter and more than once it made her skin red n hot. And diary everything I ate and wore. P.O. Yep glad I am not the only.. Conagra Brands, Inc. What a shame! Please add me Remove makeup and effectively cleanse skin in one easy step with these facial cleansing towelettes. FutureDerm. Benzene is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. It felt like bad sunburn and was red. My name is Kandis and I bought the ones marked for sensitive skin and developed a burn under both eyes, skin peeling, red and very swollen. Like it was raw, eyes would burn but would flush with water to stop the burning. According to Potts, Neutrogena echoes this statement in a number of ways through the product advertisement. please add me. The next morning my eyes were so swollen. Add me please. Please add me to action. I just started using Neutrogena and noticed my skin was burning and two days later my face felt like it had a scab on my cheeks. It caused burn on my face. Please add me. Bumps created on face has left dark marks, appearing permanent. Chemical burns on my face and neck. This product BURNS my eyes and leaves my face on fire. I change to the equate brand at Walmart, Add me I have been using for over 10 years daily, I have used these for at over 2 years daily. The wipes do causing burning and skin irritation. I have pictures. The reader is cautioned not to rely on these forward-looking statements. This field is for validation purposes and should be left unchanged. The Neutrogena towelette class action lawsuit asserts that the company had, at minimum, a duty to inform consumers of the known risks associated with the products. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. I have purchased and used Neutrogena facial cleansing towelettes many times and many times experienced a painful burning and stinging afterwards. I had a reaction to these wipes, thought it was due to something else, but I did immediately quit using, add me, Please. Burning on the nose and under the eyes. Want to join the class action, I suffered from chemical burns on my face with this product. Have purchased and I too had the burning sensation around my eyes area, The face moisturizer is one I do purchase and have been for 20+ Years. Same. They have burned both my and my adult daughters faces. Allure may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with I thought it was just because I already had sensative skin. Please add me! Please add me Ive used them a couple times times and they burnt my face . RC 23-009 - IBSA - Tirosint - NYC - Consumer. Sign me up . I buy Neutrogena. Enjoy low warehouse prices on name-brand Past Recall Notices products. My eyelids are on fire! Nature's Truth LLC voluntarily recalls Nature's Truth brand Lavender Body Cream, Net Wt. However, ever since the post went viral (it's been shared more than 150,000 times since May 2), many more people have left reviews stating they experienced a similar redness, puffiness, and itching. I have there products right now purchased from Costco. 23 August 2017. Please add me. Your California Privacy Rights. My skin became very red and irritated. I have pictures that i sent them and im still dealing with the aftermath of my face. Initially filed on April 22 in Los Angeles County Superior Court, the amended suit found below was filed June 19 before being removed to federal court on July 16. I have received skin irritation in using these Neutrogena products. Unfortunately, after wiping my face it started to burn. This has happened to me just over the last 4-5 months! They make my face red. Carol Goodrich, director of global media relations for Neutrogena's parent company, Johnson & Johnson, provided the following statement in response to Allure's inquiry for this story: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. My daughter has seen her doctor on several occasions with rash, burn, swelling and itching. I used their wipes for years with no issue so when my eyes burned this last month I thought it was the the makeup. This is horrible! Bought them at Costco and both my daughter and I ended up with irritated, red, burned skin around eyes after only two uses. drug injury lawsuits and product liability lawsuits. Well update this page with any new developments. Please add me! Find a great collection of Past Recall Notices at Costco. I Have Purchased many of their products and had a reaction to the eyeliner to were both of my eye swelled. I quit using them and after I returned home where ragweed was also high, I had no reaction at all. Please add me. Specific lots of all recalled Neutrogena and Aveeno sunscreens can be found here, and customers can call with questions and request a refund by completing this form, or calling 1-800-458-1673. Box 412 Advised me to not use anything on face, prescribed 2 oral medications, one body cream. According to the suit, these products are labeled with claims that theyre ophthalmologist tested, dermatologist tested, allergy tested and [g]entle enough to use around sensitive eye area, even for contact lens wearers. Such statements, the suit says, have led the reasonable consumer to believe the makeup removers are approved by professionals and are free of allergens. The hotel where I work sees a lot of doctors come for specialized practice, so there are always doctors in house. As I also have acne it wouldnt help much, it would also barely remove mascara. My daughter used these 2 days ago and her face is burning her eyelids just hurt so bad. Only this time they have and it is awful pain. I now how chemical burns at the corner of my mouth. I have sensitive skin and purchased Neutrogena because of the claims it was safe on sensitive skin and would clean pores. This is ridiculous!! I agree I have obtained burns on my eyelids and rashes under my eyes and in places on my face after using this product. Melanoma incidences continue to increase worldwide, and the majority of cases are caused by excessive sun exposure. I have a very serious chemical burn on my face. NOPE!! I quit using these because they would burn so bad and switched to the Walmart Equate ones which I havent had anymore problems! Used it a couple more times and it was still like that. I suffered from this also using this brand. Im a male maybe expected it but not happy the wife also used an Olay product which did the safe only really bad, Add me. I have very sensitive skin. Your playing with peoples skin!!! add me to this too. Im still suffering from the reaction. I thought I was just sensitive. Yes been using these wipes for years. Meanwhile it is its been couple weeks and my lips are peeling and the skin around them are dry and cracked my neck has hives, it is miserable. She didn't think twice, she said, when she spent the night at her sister-in-law's house on March 26 and borrowed her Neutrogena Oil-Free . However neck, chest and under eye is noticeably redder than normal skin, itch continues. Karmas a bitch, Neutrogena! I have used Neutragena wipes for a while now. I thought it was only happening to me. So trusting the name of Neutrogena I started using these daily. Days later, my eyes are still puffy. Ive used these wipes and they irritated my skin so bad, you can see exactly where I used the wipe at on my face because not only did it literally feel hot and like my face was burning , but the areas on my face were red. I used these and had burning and red marks on my face. A Neutrogena representative issued the following statement to Revelist via email: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if Consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. Wondered if someone else was experiencing this problem. Add me, Ive had the burning and rash from this product. I had no idea it could have been the Neutrogena! So painful! I will never use this brand again. Used these on my 10 year old special needs daughter as a quick way to get dirt off of face and she ended up with bright red splotchy scaley skin. They absolutely burn! I bought a box from Costco and have a chemical burn on my lower lip . Risk Factors, and in the companys most recently filed Quarterly Report on Form 10-Q, and the companys subsequent filings with the Securities and Exchange Commission. All Rights Reserved. I use the moisturizer and love it but the pads leave my face irritated. Please add me, I experience rash, and blisters on my face, I had to stop using them. I filed a complaint with them and they told me to go see a dermatologist and sent me a coupon. I thought it was the power in them that was helpingbut they ended up causing burning and stinging eyes. Ive experienced many of the same reactions as the others commenting. "The majority of skin-care products have a variety of chemicals, which, in essence, allow the product to serve its purpose. In all honesty, I thought I was getting older and more sensitive, so I stopped using them and went to sensitive skin diaper wipes. I have definitely been having irritation problems and eye stinging, when using the Neutrogena towelettes. You never had to rinse your face off afterwards. I discontinued use. Yes! Skip to Main Content. 070501152959. Please add me. IT was so painful, possible even worse because I have eczema. Thought I would share so someone else doesnt have this happen to them!" My face is so red and puffy and it hurts so bad! She recommended these wipes, so I continued to use them as well as the Neutrogena non oily makeup remover. According to Neutrogena.com, ingredients for Neutrogena Makeup Remover Cleansing Towelettes are as follows: Water, Cetyl Ethylhexanoate, Isostearyl Palmitate, Pentaerythrityl Tetraethylhexanoate, Isononyl Isononanoate, Cyclopentasiloxane, Hexylene Glycol, PEG-4 Laurate, PEG-6 Caprylic/Capric Glycerides, Sucrose Cocoate, Carbomer, Sodium Hydroxide, Benzoic Acid, Dehydroacetic Acid, Phenoxyethanol, Iodopropynyl Butylcarbamate, Fragrance (EU 1279). Federal regulations supposedly require companies to provide such warning labels and statements to consumers. Even worse, when a long-trusted product uncharacteristically leads to an adverse reaction, it can hurt both emotionally and physically. I also had problems with it burning my eyes when I used them. Yes, I purchased this item for my son and he said it was burning his skin and immediately attempted to wash his face with plain water and he said it still burned. oh my, i thought something had happened several times when I felt stinging even when wiping softly. I thought it was due to an astringent, much like some facial soaps. I couldnt understand why the labels say dermatologist recommended, allergy tested etc.. Thanks to Ms. Potts it is all very clear now about the Nutrogena wipes. I have used these wipes for years and the last 7 months is when this started happening to me. Ive used the for a while and gotten the same reaction. Ive tried all their products and gotten burned ! I just used these wipes to remove my makeup one time on 1/13/21. Please add me. Please add me. Please add me. A few days ago I used them at night and woke up the next morning with a rash all over my face, looked like I was sunburned and my eyes were swollen. Add me! 070501152256. I used to use these wipes but they are too harsh. Same soft cleansing wipes, now with micellar water. I started to watch. Please add me also! The Company expressly disclaims all liability in respect to actions taken or not taken based on any or all the contents of this press release. that was why it stung to take off make up. I as well have chemical burns on my eye lids and had to go to urgent care. But the neutrogena wipes burned like HELL! Plush the putter corners of both eyes are RAW and the lids are red, raw, and swollen. Someone just told me last night about what these wipes are doing and I looked it up and holy cow I believe this is happening to me. February 08, 2023. I have used the wipes before and they did NOT do this. settlement administrator or your attorney for any updates regarding I bought the blue package and tossed them after the burning around my eyes. My left eye is just about swollen shut towards the inner corner of my eye. Never using these again!!!!!! They caused irritation And burning sensation. Potts argues that the company was unjustly enriched by the sale of the products. "Contact Dermatitis." I stopped using this product after it started to burn around my eyes and causing redness. I stopped buying their products. I also have used the towelettes multiple times before. Information can be found through your local waste management services. Ultra soft, pre-moistened Neutrogena Makeup Remover Face Wipes Singles to gently cleanse skin. Also, my skins breaks out the very next day. I too used these wipes for about 7 years now & recently it burns when I use them & its left scaley skin on my lids & around my eyes making any wrinkle look deeper & destroying my self confidence. Please add me to this. Please add me. Add me also I have 4 containers unopened afraid to use them. Purchased specifically Neutrogena face towelettes because of the fact my daughter and I have sensitive skin. I used them for 4months, thinking it was just my skin! Cautions Concerning Forward-Looking Statements I have used these for years. 6 May 2016. I recently had a reaction with my face, especially my eye area swelling up with serious burning, itching, and peeling. I even have pics I sent to my mom to show her how bad my face was burned and infected so that she could take me to my drs. Ethicons Surgical Stapler Recall: What are the Risks? Please add me too. I have had all these symptons from Neutrogena and the WalMart brand both. Potts explains that consumers complaints about these products date back at least three years, and recount instances of chemical burns, rashes, skin irritation, skin peeling, facial disfigurement and other issues. She developed a rash and a burn on her neck. Neutrogena Makeup Remover Cleansing Towelettes - Hydrating. Please add me. I have used the wipes to remove makeup. Please add me. Facial skin, scalp, this has got to stop. Makeup remover wet wipes cleanse remove dirt, oil, makeup, sweat, sunscreen pollution on skin. I am the same way burns on eyelids and under eye. I feel as if some packs were worse than others..I put anti-burn medicine on the area because I felt stupid going to the doctor for a makeup wipe. 2023 Cond Nast. I literally had scabs around them. Free Shipping on all orders $35+. I used this skin product, and got a facial burn, but thought it was because of my sensitive skin! I was not a regular user if this product and my skin was fine before I used them. add me please. The Neutrogena cleansing towelette class action lawsuit then digs into the companys various statements that Potts believes are misleading. Never know it was happening to more then just me. Add me please I have used them and the face washer that also caused burns and irritation to my face. My eyes are red and swollen, bad burning feeling, very dry skin and my face is now so dry its peeling. I purchased the Neutrogena Beach Defense Sunscreen and after spraying it on my legs the next day I had what appeared to be burn or rash spray marks on my legs Where I had sprayed the lotion it lasted for over two months stay away from ALL there products. Thought I was allergic to the ingredients, Add me please ! JJCI is also notifying its distributors and retailers by letter and is arranging for returns of all recalled products. Per the suit, the above-listed Neutrogena products pose "a significant risk of harm" that's amplified by the defendant's alleged failure to disclose the material fact that the wipes and towelettes could cause an array of negative reactions and to instruct users to test a small amount of the products prior to full-on use. My doctor has the pictures from when I first had this issue and my face is still healing. I assume it was just like that. Please add me. Potts said in the public post. The side of my eyes always burned and peeled the next day after use. Ad Choices. Add me to the list or tell me what I have to do. I could barely see out past my swollen eyelids and nothing could be applied to my burning face. I always try things, whether it be food or products, at least twice, just to be sure. Two weeks, no improvement with rash, itching spreading and darkening went to Primary doctor, diagnosed with Contact dermatitis, advised to see Dermatologist, earliest appointment 4 weeks. Its very alarming to learn this, as I have been very loyal to this brand for many years. status of any class action settlement claim. Because the package repeatedly assures consumers that the Class Products are gentle and safe, and contains no warning to the contrary, a reasonable consumer would infer that there is no possibility of adverse consequences associated with using the Cleansing Towelettes, the complaint reads, alleging Neutrogena knew or should have known its products could be harmful. After using it my skin immediately broke out in bumps and itchy hives, There is not Lot number or Expiration Date on the product either. expected to be mailed out. I HAD TO STOP USING THE TOWELETTES BECAUSE MY EYELIDS BECAME VERY DRY AND FLAKY. Both my daughter and used this product regularly. The case looks to represent all consumers nationwide who bought any of the Neutrogena makeup remover products listed earlier on this page for personal use within the applicable statute of limitations. The suit further looks to cover subclasses of Neutrogena makeup remover buyers in California, New Jersey, New York and Florida. Please add me. Omg! Allegedly, her daughter developed a rash, peeling skin and a burning sensation from using the towelettes, even though she used them correctly. The recalled products include five Neutrogena and Aveeno aerosol sunscreens, according to a statement released Wednesday by the company . I still have four pkgs in makeup drawer I wont use Becca it irritated my skin and I felt a burning sensation and I have sensitive skin and trusted this brand too. Her Esthetician just told me today about the wipes when my daughter mentioned that she was using them to her. My under eyelids were red after use, very sensitive to touch and began swelling after use. Saying add me here in the COMMENT section does not and will not get you added to any claim. My eyelids are puffy, red, and almost scaly looking. Out of an abundance of caution, we are recalling all lots of these specific aerosol sunscreen products. I used these the other night and woke up the next morning with extremely swollen eye lids, burning sensation all around my eyes and upper cheeks, where I used the wipes. My daughter and Ive been using for sometime now and we both had side effects, I just bought a value pack from Sams Club in the last month with two facial cleansers and the wipes and the wipes smelled sooo strongly and literally burned my face. Purchased for my daughter. Please follow your local disposal procedure for aerosol products. I used the face cleaning towelettes. 10 Best Powder Cleansers for a Deep Cleanse Anywhere You Go. I took many pictures that I wish I could show others so they can beware!! For more questions regarding the recall, please visit our FAQ or call our Consumer Care Center with questions regarding the recall by calling 1-800-458-1673. Global Pharma Healthcare Issues Voluntary Nationwide Recall of Artificial Tears Lubricant Eye Drops. Based on this understanding, she recounts that she purchased multiple Neutrogena cleansing towelette products for her daughter. Add me please. . Neutrogena Makeup Remover Cleansing Towelettes are causing a number of severe allergic reactions. add me. Particularly, Potts hones in on the assertion that the company omitted key information that the products can be harmful. Ridiculous burning! My daughter experienced the same with this product. Left my eyelids sore, red and itchy. When I use that to take off eye makeup, my lids burn and I have to rinse with water. He used them 2 times and said he couldnt anymore because they burned his skin. I use these all the time. I would attach a picture if it was possible. Im so glad I put two and two together and figured out it was these wipes! It is awful!! Im so happy to see this. Im using neutropenia wipes, I did notice but I just thought is was my skin. Add me to the list. Neutrogena customers have filed a class action lawsuit against the beauty company, saying that a range of Neutrogena cleansing towelette products can cause burns. I have always loved these wipes and have been using them for several years. Please add me! Had experienced burning sensation on my eyelids, Please add me, Yes their neutrogena soap made my face it and dry out really bad. NEUTROGENA Invisible Daily defense aerosol sunscreen, NEUTROGENA Ultra Sheer aerosol sunscreen, and. I had purchased this product because if my sensitive skin. Waste of money. Threw them away. Wish I had known the truth. 59635. September 6, 2012 at 1:21 pm 9/6/12. I thought it was the makeup at first but after going to an allergist & testing my products I later found out its from the neutrogena makeup remover wipes. Please add me. Figured out the cause after 2 days. Coppertone and . On 2 May 2018, a Facebook user shared a warning about Neutrogena Makeup Remover Cleansing Towelettes, claiming that the product caused a violent allergic reaction: Within a few days, the post was shared tens of thousands of times.
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