if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Its likely that youre unable to log into your Depop account for one of several reasons. To reinstate your license Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. .] Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. It is an action taken after a review of your driving record. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. They may require further information from you in order to complete their investigation. The first step is to change your password. Here are a few violations that result in banned accounts with Depop: Depop emails their clientele with a notice of violation and suspension, so best to keep your email up to date to receive any notifications. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. Anyone proven to go against these policies is at risk of getting their account suspended, or worse, banned. This includes activity which may be harmful toward minors and/or is not appropriate for our younger users. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Scammers have continued to plague many online services through the pandemic. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. DoNotPay will alert you when you receive a response from Depop. These steps apply to Personal accounts. When raising an issue, you can request tracking information or ask for a refund. It really is that simple. Please read rules before posting. Open the Recover Hacked Account product on DoNotPay and tell us the name of the company or platform of your hacked account. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". However, there are several things you can do to expedite this timeline. Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind. It typically takes Depop up to 48 hours to answer customer inquiries. Here's what you need to know about the clothing marketplace platform, What is Etsy? Good thing that there is a reliable automation service like OneShop that you can count on to help you save time and effort with its helpful features. Then the next day they suspended my account again because of a specific listing that didn't meet Depop's guidelines. In her spare time she writes plays for both stage and screen. This will surely increase the credibility of your complaint. Your best option will be to do it through DoNotPay. Scan this QR code to download the app now. Their communication has been good but they seem unwilling to make an exception for a good customer, I feel very unappreciated. If a customer has an urgent issue, the customer service team encourages them to reach out by emailing [emailprotected]. Furthermore, giving out your SSN can put you at a greater risk for identity theft and fraud. Tell us whether you have paid for the account and would like a refund. . Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. Here are just a few of the many other services we offer that might be helpful to you now or later. If the hacker hasn't changed your account email address yet, this will work. Where is the first save point in Bloodborne? I woke up this morning to an email saying my account had been permanently suspended for violating guidelines. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Would I win the case, theyre saying that over 100 pound they should keep all because of their packing of the item. com/). Use the Depop Password Reset page to send yourself a new password reset email. Avoiding getting your account banned from Depop is always the best course of action. Is there anyone on here that did or knows anybody that got banned but came back? You should also follow any necessary safety precautions to ensure product safety and the safety of customers. This could include blocking the user from using PayPal in the future and even reporting the infraction to debt collectors, which in turn could adversely affect the users credit score. I got that figured out and they gave me my account back but they reuploaded all my posts INCLUDING ALL MY OLD POSTS. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. They also provide a verified seller program for some sellers, which designates that every item from that seller has been authenticated by them. Vintage. 4. Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. If your account was suspended for violating Depop's Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. Complete the form, specifying the issue you want to report and giving as much detail as possible. Read about our approach to external linking. Follow the instruction in the e-mail to reset your password Still having trouble logging in? 4. Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. No, it is not safe to give your Social Security Number (SSN) to Depop. After trying for 2 days, i finally can get back my account. Head over to the Depop Support page and enter a ticket letting them know your account was hacked. Quit wasting time from your already busy schedule while attempting to get your account back. And thats it! First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. Depop - money sent to another bank account holder by accident Depop - Security Deposit Depop - My daughter is banned View all Depop reviews & complaints Next review Write a comment By clicking Submit you are agreeing to the ComplaintsBoard's Terms and Conditions Depop A user who violates Depops terms of service may be suspended for a certain period of time or permanently. If your Depop account has been hacked, DoNotPay can help you get it back. Here are the most popular ones: If you're still waiting for the staff of Depop to get back to you, it's time to hang up the phone or get out of the internet chat queue. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Please note, the Depop team won't delete your account if you have any open disputes connected to it. Pending Disputes: If there are pending disputes that need your response, Depop can suspend your account temporarily. Having more than two accounts on depop is "illegal" in depop world and subject to suspension. 209 reviews for Depop, 1.4 stars: "My account was suspended as I had gotten hacked and not realised They are refusing to give my account back And there was money sat on that account from selling my items which they are also delaying to get into my account I am fuming" Why is my stomach still big after hysterectomy. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. Scan this QR code to download the app now. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Yes, you can use Depop without a phone number. If you want to report a seller on Depop, you can do so using the following steps: 1. With a formal legal letter, Depop will respond faster than they will to your personal inquiries. A menu will appear with an option to Report user. 3. We'll review the claim and decide on reimbursement. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Sit back and relax while we do the work. Suspended for Failure to Pay a Ticket or Appear in Court. Furthermore, with this app, you can see your performance. 5. To get in touch with a Depop support representative directly, start a live chat with them through the Help Center page or email them at [emailprotected] com. Click on the three-dot icon in the top right-hand corner of the sellers profile. Generally, those who submit their identity documents via photo, scan, or PDF verification will receive a response within 24 hours. Issue full and partial refunds. If you have a Business account, please log in to see the steps that apply to you. Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. Dont give up just yet. depop. I've waited over a week for the item to be shipped and going back and forth with the seller saying they'll tell me when they've done it and they never have. Its important to note that once your identity has been verified, any items you list may be subject to additional checks, which may further delay the publishing process. Share your photos and videos with others to prove the truth of your words. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. If you still have access to your hacked Depop account, but a hacker has clearly been taking actions, secure your account! Depop does not allow any content or behaviour that puts our community at risk. Read about our approach to external linking. please don't mention bank transfers in my dms! Have any of you had similar experiences and been able to resolve it? Depop - non payment Depop - Banned, defamed and denied funds that are mine. It offers the easiest way to reach more buyers in just a few clicks by crosslisting across marketplaces like Poshmark, Mercari, Tradesy, and eBay. Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. Once your identity has been verified, you will be given a code that you can use to reactivate your suspended account. Read More Depop Account Suspended 3 . If you paid through PayPal, go to PayPal to start a dispute Used Depop Payments or Klarna? VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules, What Europe's royals could teach King Charles. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5, The secret mine that hid the Nazis' stolen treasure. OneShop is a financial technology company, not a bank. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. Hannahb_x. com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible. 1999-2023 PayPal, Inc. All rights reserved. Depop will review your report and take any necessary action. Depending on the kind of inquiry, the team may need longer than 48 hours to respond. For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. You are viewing the PayPal Community Archives. Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. hey guys! But how can you be sure that this won't happen to your Depop account, too? This means that if someone has paid for a product that you never delivered, you can't delete your account to make it go away. I can't even confirm if my account has been suspended or not because I never received an email confirming my suspension or what it was for, which I received last time (referencing external payment services). The admins can help you take care of any unauthorized activity or purchases that were made by the hacker before you got your account back. Dont Give Up if You Got Your Account SuspendedFile an Appeal Using DoNotPay! Depop doesn't allow users to have more than one account at a time, so this is the best way to start a new brand. That is why keeping your account safe and away from getting in trouble should always be your top priority. This content may be old or outdated. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Whatever your style. The Depop team may investigate the circumstances that led to the users violation and may contact the user in order to resolve the situation. I had this happen to me a long time ago because a buyer did not receive their item and I did not respond to the Depop email in time. Video, The secret mine that hid the Nazis' stolen treasure. By changing your password, the hacker won't be able to get back in. Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. Be sure to include your username in the message, along with your request to delete the account. Contact your bank or credit card company and tell them your Depop account has been hacked. Therefore, it is recommended not to attempt to sell fake items on Depop. If the hacker hasn't changed your account email address yet, this will work. I recently bought something off of depop through PayPal for a good bit of money. Preloved. Depop Account Suspended: Everything You Should Know to Avoid This. Read on to find out what you should and should not do to keep your reselling business safe. If you do get banned from Depop there are a few actions that you can take. Depop has a relatively small admin team and it may take some time for them to address a hacked account, even after you file a support ticket. You can do this on their website or through an online status checker like DownDetector. Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? Reselling on different marketplaces like Depop is a fruitful venture. You can delete a Depop account by emailing the company with a deletion request. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. It is important to note that unless PayPal suffers a financial loss from the underage users actions, they may not pursue any further action. Fill in the Online Form: You can also fill in an online form on the Depop website with your details, the reason your account may have been blocked and any further information which may be useful. Depop used to be a great place to be. Stay vigilant, and if you suspect that something is off, dont take any risks. Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES. This information is very sensitive and potentially dangerous if it falls into the wrong hands, and there is no legitimate reason that Depop would need your SSN. They partner with a few third-party authentication companies to ensure the authenticity of products from some of their top sellers. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_32',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_33',166,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-166{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Sellers on Depop should take precautions to protect their income and avoid being scammed. I told them they have my physical address, my phone number, and my email address, that's enough. If Depop can't help get your account back or is too backlogged to act quickly, DoNotPay can help. Depop - Banned, defamed and denied funds that are mine. For more information, please see our (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). Additionally, all descriptions and photos of the items should be accurate and not misleading. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. We can take direct action even while your support ticket is waiting in the queue. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. even if there is no bank transfer, just the mentioning of it my account gets reported to depop as it is against the community guidelines! Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. Your funds are usually held for up to of 21 days. Find it on Depop. Melanie Weir is a freelance author for Insider, mainly focusing on the Tech Reference section, but occasionally contributing to Lifestyle and Entertainment topics as well. Normally when you create an online account to use a platform, software, or even a game there are terms of service agreements you acknowledge. We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps. 2023 BBC. She can be reached at, NOW WATCH: Why groundhogs are hard to get rid of, What is Depop? I had planned to begin selling there also. I don't have any means of reaching out to either of them as I cannot make another depop account (second time I've been suspended ). Depop allows users to sign up and create an account using their email address. DoNotPay is not limited by customer support lines and delays because we are an online service. "We will continue to remind our community about the importance of account security and updating their passwords.". Privacy Policy. We've just updated our suggested users for you, give it a peek. I recently bought something off of depop through PayPal for a good bit of money. Additionally, customers can go to Depops Help Center at https://help. 2. Unfortunately, some sellers infringe on the platform's terms and conditions, resulting in temporary or permanent account suspension. --Diane Poremsky Give back to the Community. Good luck! Cookie Notice Don't start crying just yet! To get back online all you need to do is reset your password. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Hi, this is my first time posting here.
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